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Job code: lhw-e0-89751862

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  

Date:May 15, 2018

Location:FERNANDINA BEACH, FL, US, 32035

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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify website.

Requisition No: 35902

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64000277

Position Number: 64000277

Salary: $11.29/hour

Posting Closing Date: 05/21/2018



The incumbent as an employee of the Florida Department of Health in Nassau County works to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts. The incumbent is expected to promote innovation by searching for creative solutions and managing resources wisely. They are expected to collaborate through teamwork to achieve common goals and solve problems. The incumbent is expected to be accountable and perform with integrity and respect. They are expected to be responsive by serving our customers and engaging our partners. Finally, the incumbent is expected to perform with excellence by promoting quality outcomes through learning and continuous performance.

This is a responsible position requiring accuracy and independent judgment under the direct supervision of the Public Health Nutrition Consultant working in the Nassau County Special Supplemental Nutrition Program for Women, Infants and Children (WIC Program). This position is based at the Baker WIC Clinic in Macclenny.

Performs WIC enrollment to include: Interview potentially eligible clients via telephone and in person. Accurately and appropriately entering all WIC information into FL-Wise. Ensures duplicate clients are not created and if a duplicate is determined, follows procedures to get duplicate removed. Schedules clients with the appropriate appointment type for all eligible members of a family.

Performs WIC eligibility to include: Clients are interviewed to determine income eligibility at certification and/or re-certification based on established federal guidelines. Performs adjunctive eligibility where applicable (use FLMMIS) and records accurately in computer. Updates temporary certifications (short certifications) in computer, completes forms appropriately, and scans forms into system.

Performs WIC benefits issuance to include: Issues direct distributed formula according to policy and informs administrative HST when special formula is needed to be ordered. Orientates new clients to WIC providing information on rights and obligations, use of WIC EBT card, policies and procedures, and WIC clinic operations. Schedules return appointments. Informs the clients of their need for re-certification information when required according to the program guidelines.

Administrative site duties: Answers telephone in a timely manner and returns calls. Maintains accurate inventories, including special formula and WIC EBT cards. Issues breast pumps according to local WIC protocol and re-evaluates loaned double pumps monthly according to policy. Investigates and documents incidents and complaints concerning clients and vendors. Works reports as assigned by supervisors.

Obtains anthropometric and hematological data from clients as needed for all appointment types. Obtains immunization data and reviews for accuracy. Refers clients to other social services as requested. Codes services in FL-Wise and HMS EARs accurately.

Participates in the Disaster Plan as required. Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Participates in Florida Health Cleans Up and other Healthiest Weight promotional activities.

This position may b e required to work extended hours to provide clinic services or outreach. At least six months of experience working in WIC preferred.


+ Ability to work flexible hours and work at different locations as needed

+ Ability to interact professionally and collaborate with clients, community partners and other DOH staff

+ Skill in use of computers, including Microsoft applications such as Outlook, Word, and Excel.

+ Ability to learn the FL-WISE computer system and DOH software

All applications must be completed online through People First. No faxed or mailed applications will be accepted by the agency.

**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **

This position requires a security background check and participation in direct deposit.

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Department of Health Career Service employees enjoy the followingbenefits:

+ State of Florida Retirement package - 3% employee contribution required

+ 9 Annual paid holidays

+ Ability to earn 104 hours of paid Annual Leave (annually)

+ Ability to earn 104 Hours of paid Sick Leave (annually)

+ Health insurance for individual or family coverage

+ Life insurance

+ Additional supplemental insurances available such as dental, disability, etc.

+ Tax Deferred Medical and Child Care Reimbursement Accounts available

+ Tuition waiver available

Your take home pay can be significantly influenced by your insurance premiums. Compare your current premium with the State of Florida employee premiums!

Monthly employee premium for the standard PPO/HMO:

Single coverage is $50

Family coverage is $180

Monthly employee premium for the High Deductible Health Plan PPO/HMO:

Single coverage is $15

Family coverage is $64.30

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clickinghere. All documentation is due by the close of the vacancy announcement.

Nearest Major Market:Jacksonville

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